Usability vs UX

Usability is the path of least resistance from point A to B. Whether we’re talking about the usability of an app, a website or something in the physical world. See the well-trodden path here? That’s usability. It’s not (always) pretty. But it gets the job done.

User experience, on the other hand, is about the emotional journey. It’s the paved trail running through the trees, shrubs and flowers.

Good usability does not mean good experience.

Good user experience does not guarantee good usability.

But both need to be in perfect harmony for the user to rejoice.